Reflectives in zone two fall within the lowest quartile of the dominance continuum and the highest quartile of the sociability continuum.
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Q2: In a selling situation,the Reflective customer wants
Q4: The preapproach is a good time to
Q5: Persons who fall into zone two display
Q6: Communication style is based on observable behaviours.
Q8: Communication-style is also referred to as behaviour
Q13: Communication style is based on a combination
Q31: Sociability reflects the amount of control we
Q42: Emotive customers are frank,demanding,serious,and opinionated.
Q63: Style flexing is the deliberate attempt to
Q64: Tone of voice can be a clue
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