The individual that is given credit for creating total quality management (TQM) is:
A) W.Edwards Deming.
B) Joseph M.Juran.
C) Philip B.Crosby.
D) Robert Costello.
Correct Answer:
Verified
Q38: Research and development projects uncover information useful
Q39: Quality features originate with an organization's _.
A)external
Q40: The kaizen approach calls for gradual but
Q41: _ commits organizations and their people to
Q42: At universities and hospitals,TQM is known as:
A)leadership
Q44: Which of the following is not one
Q45: The relationship between the amount of input
Q46: Statistical process control (SPC)is the use of
Q47: Joseph M.Juran cautions that moving toward improvement
Q48: Consultants Treacy and Wiersema believe that companies
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