The degree to which rules and regulations are used to direct employees and managers in their work is termed
A)chain of command.
B)formalization.
C)span of control.
D)departmentalization.
E)division of labour.

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which rules and regulations are used to direct employees and managers in their work. The other options refer to different aspects of organizational structure and management.

The Degree to Which Rules and Regulations Are Used to Direct