When ten customers of Niall's Eatery fell seriously ill after dining at the restaurant, the issue was noticed by the public. The public demanded that the restaurant's kitchen be thoroughly inspected and the patients be compensated. However, the management at Niall's Eatery denied all claims that the customers had fallen ill by consuming the food served by the restaurant. Furthermore, the management was against any inspection on the kitchen. Which of the following social responsiveness strategies is the restaurant using?

Question

Quizplus · Accepted Answer

The restaurant is using a reactive strategy by denying the claims and resisting any inspection, rather than taking responsibility or addressing the issue proactively.

When Ten Customers of Niall's Eatery Fell Seriously Ill After