Laura picked up her phone one evening to find that the Microsoft help desk was calling. She had been having trouble with a slow running computer for a while but hadn't yet contacted Microsoft to get help for the problem. She was so pleased to hear that they saw her IP address online and found malware on her computer and they were calling all of their clients to assist them in removing it. Laura had previously been a victim of a phishing scheme so she was prepared not to give any information to the help desk just in case they weren't legitimate but they didn't ask for her credit card information or social security number. She figured they were really going to help.
-The Microsoft Help desk has asked Laura to go to a Web site and verify her information so they can help fix her computer. She sees all of her information on that web page and she doesn't have to give them any information. What type of crime has Laura become a victim of

Question

Quizplus · Accepted Answer

Laura has become a victim of phishing, which is a type of scam that involves sending emails or making phone calls that appear to be from a legitimate company or person in an attempt to trick the recipient into giving away sensitive information such as passwords, credit card numbers, or social security numbers. In this case, the scammer impersonated the Microsoft Help desk to gain access to Laura's computer and information. It is always important to be cautious when receiving unsolicited calls or emails, and to verify the legitimacy of the request before sharing any personal information.

Laura Picked Up Her Phone One Evening to Find That