The final step in setting standards by benchmarking is to _____.
A) implement functional departmentalization across a company
B) identify the companies against which to benchmark one's standards
C) collect data to determine other companies' performance standards
D) determine the effects of benchmarking on the company's performance

Question

Quizplus · Accepted Answer

The final step in setting standards by benchmarking is to collect data to determine other companies' performance standards. This data will then be used to set the standards for the company's own performance. Options A, B, and D are steps that are done earlier in the benchmarking process. Functional departmentalization is not necessarily related to benchmarking. Identifying companies and determining effects are steps that come before collecting data.

The Final Step in Setting Standards by Benchmarking Is to _____