Which of the following is essential for normative control to work?
A) Managers must select and hire the right people.
B) Managers must set up automated methods of performance evaluation.
C) Managers must limit all the outsourcing work in the company.
D) Managers must allow all employees to control their own behavior.

Question

Quizplus · Accepted Answer

Normative control relies on employees following social norms and values set by the organization. This requires hiring employees who share those values and can contribute to the desired organizational culture. Therefore, managers must select and hire the right people for normative control to work effectively. Setting up performance evaluation systems and limiting outsourcing work may be useful for overall organizational control, but they are not specific to normative control. Allowing employees to control their own behavior would be counterproductive for normative control.

Which of the Following Is Essential for Normative Control to Work