In the context of total quality management, _____ is a deviation in the form, condition, or appearance of a product from the quality standard for that product.
A) aberration
B) variation
C) divergence
D) contention

Question

Quizplus · Accepted Answer

Variation refers to any deviation from the quality standard of a product. Aberration and divergence may also indicate a deviation, but they are not commonly used terms in the context of total quality management. Contention refers to a disagreement or dispute, which is not relevant to this context.

In the Context of Total Quality Management, _____ Is a Deviation