Tamika uses her ability to sense and perceive her staff's emotions every day to help them feel comfortable in the workplace.She is very knowledgeable about day-to-day operations and also is quite successful at anticipating problems and sharing ideas for improvements up the chain of command.Applying Katz's skills model,at what level of management is Tamika?

Question

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Tamika's ability to sense and perceive her staff's emotions and her knowledge of day-to-day operations indicate that she has human skills and technical skills which are expected at middle management level according to Katz's skills model. Additionally, her ability to anticipate problems and share ideas for improvements show that she has conceptual skills, which are also required at this level.

Tamika Uses Her Ability to Sense and Perceive Her Staff's