Passive voice is preferred in business messages because they avoid use of first-person pronouns.

Name: Passive voice is preferred in business messages because they avoid use of first-person pronouns.
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Quizplus · Accepted Answer

Passive voice is not universally preferred in business messages; active voice is often recommended for its clarity and directness, though passive voice can be used to focus on the action or to depersonalize the message.

Passive Voice Is Preferred in Business Messages Because They Avoid