What is one of the most important aspects of the indirect plan?
A) It keeps the receiver from getting the negative news.
B) The close stays off the negative subject.
C) The reasoning to justify the negative information is presented before the negative information.
D) The negative information is presented before the reasoning to justify it.

Question

Quizplus · Accepted Answer

The most important aspect of the indirect plan is that the reasoning to justify the negative information is presented before the negative information itself. This approach helps prepare the receiver for the negative news and may help reduce negative reactions or resistance. Option A is incorrect as the indirect plan does deliver the negative news, but in a more tactful way. Option B is incorrect as the close should address the negative subject so that the receiver can understand the bigger picture. Option D is incorrect as presenting negative information before the reasoning may cause confusion and negative reactions.

What Is One of the Most Important Aspects of the Indirect