Your goals when facilitating conflict resolution are to identify who was at fault and to have him or her apologize.

Question

Quizplus · Accepted Answer

The goal of facilitating conflict resolution is not to identify who is at fault and assign blame, but rather to find a solution that works for all parties involved and to encourage communication and understanding between them. While an apology may be a part of this process, it is not the sole or primary goal.

Your Goals When Facilitating Conflict Resolution Are to Identify Who