Which of the following management issues is most associated with the concept of quality of work life or QWL?
A) Continuous improvement
B) Job satisfaction
C) Total quality management
D) Customer service

Question

Quizplus · Accepted Answer

Quality of work life (QWL) refers to the overall well-being of employees in terms of job satisfaction, work environment, work-life balance, and other related factors. Therefore, the issue most associated with QWL is job satisfaction, as it directly impacts the quality of life of employees. Continuous improvement, total quality management, and customer service are important management issues, but they are not necessarily tied to QWL specifically.

Which of the Following Management Issues Is Most Associated with the Concept