The term "Hawthorne Effect" was used to explain some of the important findings of the Hawthorne studies. What does the term mean?
A) Productivity is determined by efficiency.
B) Physical conditions of work are more important than social relationships.
C) When jobs are designed scientifically, performance improves.
D) People given special attention tend to perform as expected.

Question

Quizplus · Accepted Answer

The Hawthorne Effect refers to the phenomenon where people tend to perform better when they are given special attention or when they know that they are being observed. This was observed in the Hawthorne studies, where changes in working conditions (such as lighting levels) led to improvements in productivity, but so did the mere fact of being observed and studied by the researchers.

The Term "Hawthorne Effect" Was Used to Explain Some of the Important