What is called when the receiver of a message is takes action to help the sender say what he or she really means?
A) Verbal support
B) Feedback
C) Active listening
D) Filtering

Question

Quizplus · Accepted Answer

This is known as active listening, where the receiver not only listens to the words being said but also pays attention to nonverbal cues and attempts to understand the underlying message being conveyed. Active listening involves acknowledging the sender's feelings and providing feedback to help clarify and deepen the conversation. Verbal support may be a form of active listening, but it does not necessarily involve helping the sender communicate their message more effectively. Feedback helps the sender understand how their message is being received but does not necessarily involve aiding the sender in expressing themselves more clearly. Filtering refers to the selective perception of only certain parts of a message and is not related to helping the sender communicate more effectively.

What Is Called When the Receiver of a Message Is