Virtual Bellhop Is a Service Provider That Ships Awkward Sporting

Virtual Bellhop is a service provider that ships awkward sporting goods to vacation destinations so its customers do not have to worry about lugging them through airports or having them damaged in transit.
-Refer to Virtual Bellhop.Thus far,its record for getting the sporting equipment to the correct destination for the vacationer is perfect.This indicates the company excels at which component of service quality?

A) empathy
B) reliability
C) flexibility
D) assurance