Dongfang has recently moved up to shift manager at Common Grounds,a popular local coffee shop.When she was a barista,she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers.When her replacement,Holly,started,Dongfang continued to talk to the customers about the different coffees while Holly was relegated to steaming the milk.Dongfang is struggling with ____________.
A)leading the store
B)managing people
C)controlling Holly
D)nonmanagement functions

Question

Quizplus · Accepted Answer

Dongfang is struggling with managing people, as she has not yet figured out how to effectively delegate tasks and responsibilities to her team members, including Holly.

Dongfang Has Recently Moved Up to Shift Manager at Common