Dongfang has recently moved up to shift manager at Common Grounds,a popular local coffee shop.When she was a barista,she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers.When her replacement,Holly,started,Dongfang continued to talk to the customers about the different coffees while Holly was relegated to steaming the milk.Dongfang is spending time on ____________.
A)leading the store
B)managing people
C)controlling Holly
D)nonmanagement functions

Question

Quizplus · Accepted Answer

Dongfang is engaging in nonmanagement functions by continuing to talk to customers about coffee, which is a task more suited to her previous role as a barista rather than her new role as a shift manager.

Dongfang Has Recently Moved Up to Shift Manager at Common