Mary is a new supervisor working with a pre-existing staff that has resisted many of the new policies she has put into place.She realizes that she may have overstepped boundaries with the staff and has made efforts to make sure the staff knows she has their best interests in mind.She has encouraged staff members to suggest their own ideas and emphasizes that their input is important in making decisions.How is Mary overcoming resistance with her staff?
A)by creating a win-win situation
B)by creating urgency
C)by clearly state why the change is needed and how it will affect employees
D)by developing a positive trust climate for change

Question

Quizplus · Accepted Answer

Mary is developing a positive trust climate for change by encouraging staff members to suggest their own ideas and emphasizing that their input is important in making decisions. This approach builds trust and reduces resistance by involving the staff in the change process. By doing this, Mary is creating an environment that is conducive to change and achieving a positive outcome for both herself and the staff members, which is a win-win situation. While creating urgency and clearly stating why the change is needed and how it will affect employees are important steps in managing change, they are not the primary strategies being used by Mary in this scenario.

Mary Is a New Supervisor Working with a Pre-Existing Staff