Mary is a new supervisor working with a preexisting staff that has resisted many of the new policies she has put into place.She realizes that she may have overstepped boundaries with the staff and has made efforts to make sure the staff knows she has their best interests in mind.She has encouraged staff members to suggest their own ideas and emphasizes that their input is important in making decisions.How is Mary overcoming resistance with her staff?
A)By creating a win-win situation
B)By creating urgency
C)By clearly state why the change is needed and how it will affect employees
D)By developing a positive trust climate for change

Question

Quizplus · Accepted Answer

Mary is developing a positive trust climate for change by emphasizing the importance of staff input and making efforts to show them that she has their best interests in mind. This approach builds trust and promotes cooperation, which can help overcome resistance to change.

Mary Is a New Supervisor Working with a Preexisting Staff