Molly and Filippe were having a discussion at work one day about the new computer systems.Molly is British and said she was "dead chuffed" to have been chosen to work on the new system.Filippe heard this and immediately told his supervisor that Molly did not like the new computer system.In reality, Molly is very pleased to be involved.Which part of the communication process went amiss?
A)Stage 1
B)Stage 2
C)Stage 3
D)Stage 4

Question

Quizplus · Accepted Answer

Stage 3, which involves the receiver interpreting the message, is where the communication process went amiss. Filippe misunderstood Molly's expression "dead chuffed" to mean she was unhappy, when in fact it means she was very pleased.

Molly and Filippe Were Having a Discussion at Work One