In this situation ________.
A)the direct organizational plan is best, since Jenna needs to be persuaded
B)the direct organizational plan is best, since Jenna will have a positive reaction
C)the indirect organizational plan is best, since Jenna will have a neutral reaction
D)the indirect organizational plan is best, since Jenna will not be expecting this bad news
E)it doesn't matter which organizational plan is used, as either is appropriate for any situation

Question

Quizplus · Accepted Answer

D) When the news is negative and unexpected, it is best to gradually build up to the main idea using the indirect organizational plan.

In This Situation ________