All of the following circumstances lend themselves to the direct organizational plan EXCEPT ________.
A)informing your client that you have finished the project under budget
B)giving your client your new contact information
C)telling your client that you are running behind schedule
D)sending your client a recommendation from another customer
E)sending your client a thank-you note

Question

Quizplus · Accepted Answer

C) As your client will likely have a negative reaction to this news, the indirect approach is preferred. In the other choices the client's reaction will either be positive or neutral.

All of the Following Circumstances Lend Themselves to the Direct