Which aspect of media richness is lacking in instant messaging?
A)the availability of instant feedback
B)the capacity to transmit multiple cues
C)natural language
D)personal focus
E)the capacity to involve multiple communicators

Question

Quizplus · Accepted Answer

B) Since IM is limited to writing, it does not transmit body language, tone of voice, or any of the context cues that are available in video or face-to-face communication.

Which Aspect of Media Richness Is Lacking in Instant Messaging