Consider the request below:
Our department is short-staffed right now, as a number of employees were selected to participate in the current training program. This has coincided with a flood of paperwork that we must complete by the end of the week to fulfill the new compliance requirements. Without some divine intervention, our team won't be able to make this month's regularly scheduled meeting.
-All of the following would likely require little explanation of the reason for the request EXCEPT ________.
A) asking a retailer to exchange the sweater that you purchased for another sweater of the same style but a larger size
B) asking an online vendor for a refund on a defective piece of equipment
C) asking a colleague to give you information about a subject unrelated to your field that you have never discussed together
D) asking the manufacturer to accept a return of software that is incompatible with your computer
E) asking a company for a refund on the tickets you bought for a seminar that was cancelled
Correct Answer:
Verified
Q6: Before you can roll out the new
Q7: "If I get this information from you
Q8: Before you can roll out the new
Q9: Which of the following statements uses the
Q10: Which of the following statements about audience
Q12: Which of the following statements does NOT
Q12: Routine business messages _.
A)require you to persuade
Q13: Consider the request below:
Our department is short-staffed
Q14: You decide it would be wise to
Q15: A "you" perspective _.
A)consists simply of abundant
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