Social media networks such as Twitter ________.
A)make it impossible for businesses to react to customer suggestions and complaints
B)have reduced the number of customer complaints made against businesses
C)forbid businesses from sending out self-promotional tweets
D)offer businesses expanded opportunities to receive and quickly respond to customer feedback
E)do not allow businesses to see the tweets that private individuals write about them

Question

Quizplus · Accepted Answer

D) Social media networks such as Twitter offer businesses expanded opportunities to receive customer suggestions and complaints and respond to them quickly to satisfy customers and maintain goodwill.

Social Media Networks Such as Twitter ________