Which of the following is NOT an example of a goodwill messages?
A)a note thanking a coworker for her assistance on a project
B)an email telling a colleague about a book you think he'd find interesting
C)a card expressing your condolences for an employee whose family member died
D)a phone call congratulating a coworker on her promotion
E)a letter telling a customer that her claim has been granted

Question

Quizplus · Accepted Answer

E) Goodwill messages are those designed primarily to communicate goodwill and keep the channels of communication open. These include thank-you messages, congratulations, expressions of sympathy, and for-your-information messages.

Which of the Following Is NOT an Example of a Goodwill