What three areas are included in the "triple bottom" line approach to measuring organizational performance?
A)Financial performance, environmental performance, and social/ethical performance
B)Environmental performance, social/ethical performance, and customer satisfaction
C)Financial performance, customer satisfaction, and environmental performance
D)Customer satisfaction, employee satisfaction, and community satisfaction
E)Financial performance, debt-to-equity ratios, and new product introductions

Question

Quizplus · Accepted Answer

The triple bottom line approach measures organizational performance in three areas: financial performance, environmental performance, and social/ethical performance. This approach recognizes the importance of not only financial success but also the impact an organization has on the environment and society.

What Three Areas Are Included in the "Triple Bottom" Line