The main reason to make your telephone voice sound pleasant is that
A) you can avoid straining your throat as you speak.
B) the other person may be angry, depressed, or bored.
C) you are applying good listening technique.
D) the other person has no visual cues to supplement your voice.
E) you will remind the other person that the boss may be calling.

Question

Quizplus · Accepted Answer

When communicating over the phone, the other person cannot see your facial expressions, body language, or other visual cues that can help convey your message. Therefore, it is important to make your voice sound pleasant so that the other person can perceive your tone and emotional state accurately.

The Main Reason to Make Your Telephone Voice Sound Pleasant