When you write to someone higher in your organization,you usually present the main idea in your first paragraph.
Correct Answer:
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Q1: When you personalize the content of a
Q3: Messages for readers outside your organization tend
Q4: If you expect that a reader will
Q4: When communicating with subordinates,you should encourage collaboration
Q5: You can more easily personalize a message
Q7: Email is neither as formal as a
Q11: When you face writer's block,you should minimize
Q14: The first step of the writing process
Q17: If you do not know how much
Q18: Praise in public; criticize in private.
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