A polite request phrased as a question out of courtesy must end with a question mark.
Correct Answer:
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Q3: A request letter does not need to
Q8: You can begin a request with a
Q10: When writing a reply, use objective, clear
Q11: Put yourself in the reader's position to
Q12: When you believe that the reader will
Q13: In the closing of a neutral message,
Q13: Because neutral messages address readers inside the
Q14: When you use the direct organizational plan
Q15: A request typically begins by stating and
Q17: Discussing reader benefits encourages the reader to
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