Research shows that customers expect a response within
A)24 hours.
B)ten minutes.
C)only when the situation is urgent.
D)five days.
E)one hour.

Question

Quizplus · Accepted Answer

Research has shown that customers expect a response within 24 hours. This is important for businesses to keep in mind in order to maintain good customer service and satisfaction. While some customers may expect quicker responses, on average 24 hours is a reasonable expectation.

Research Shows That Customers Expect a Response Within