The opening sentence "Although your store policy is to offer a refund within seven days,I am seeking a refund for an item I purchased nine days ago" is ineffective for a persuasive claim because it
A)depends on the credibility of the reader.
B)relies on the rhetorical attention-getting approach.
C)uses an indirect organizational plan.
D)offers a ready excuse for denying the claim.

Question

Quizplus · Accepted Answer

The opening sentence acknowledges the store policy of offering a refund within seven days, but then immediately goes against that policy by stating that the item was purchased nine days ago. This gives the store a ready excuse for denying the claim, as it is outside of their policy. A more effective opening sentence would have focused on building credibility or establishing a persuasive argument, rather than acknowledging the policy that is working against the claim.

The Opening Sentence "Although Your Store Policy Is to Offer