Which of the following approaches for improving quality has the advantage of removing the adversarial relationship that often exists between quality control inspectors and production employees?
A) The six sigma approach
B) The continuous improvement approach
C) The quality at the source approach
D) The kaizen approach
E) The lean manufacturing approach

Question

Quizplus · Accepted Answer

The quality at the source approach focuses on preventing defects from occurring in the first place by empowering front-line employees to identify and correct issues in the production process. This approach removes the need for inspectors to constantly monitor and find faults in the work of production employees, which eliminates the adversarial relationship between the two groups.

Which of the Following Approaches for Improving Quality Has the Advantage