Organizational communication flows formally in vertical and horizontal directions and informally through the grapevine.

Question

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Organizational communication can flow both formally (through official channels such as emails, reports, and meetings) and informally (through the grapevine, which refers to information that spreads through unofficial channels such as gossip and rumors). Communication can also flow vertically (up and down between different levels of the organization) and horizontally (between individuals or departments at the same level).

Organizational Communication Flows Formally in Vertical and Horizontal Directions and Informally