All of the following statements about the decision implementation phases are true EXCEPT
A) implementation is every bit as important as the decision itself.
B) employees need only the decisions from the CEO, not the rationale.
C) ERP, CRP, and BPM tools can all help track decision implementation.
D) ES and KMS can help in training and support for decision implementation.

Question

Quizplus · Accepted Answer

This statement is incorrect. Employees not only need the decisions from the CEO but also the rationale behind it. This helps them to understand the reasoning behind the decision and the importance of its implementation.

All of the Following Statements About the Decision Implementation Phases