Beth is a senior accountant at The American Bank. Her job profile includes preparing monthly financial statements, getting high-net-worth individuals to invest in the bank, and dealing with people who want loans above $30,000. Her work involves a lot of paperwork and she frequently travels to meet clients. The end of each month is especially busy because Beth has to check the audit reports as well. Unable to handle the pressure, Beth speaks to her boss and asks to be given an assistant. This is an example of

Question

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Role overload occurs when the number of demanding roles a person holds is so high that the person simply cannot perform some or all of the roles effectively. Role overload as a source of stress is becoming very prevalent for employees in many different industries, and in fact, studies have shown that this source of stress is more prevalent than both role conflict and role ambiguity.

Beth Is a Senior Accountant at the American Bank