As you're packing up to leave the office on a Friday afternoon, your boss tells you that she'd like a status report from you as soon as possible. You head out for the weekend and complete the status report first thing Monday morning. When your boss receives it, she complains that she needed it sooner.
-What is the most likely cause of this breakdown in communication?
A) passive listening
B) failure to listen actively
C) barriers to listening comprehension
D) difference of interpretation
E) physiological barrier to hearing

Question

Quizplus · Accepted Answer

D) The problem is most likely a difference in the interpretation of "as soon as possible." The boss seems to have intended the report to be completed before the employee leaves on Friday or sometime over the weekend. The employee interprets it to mean as soon as she is back at work again.

As You're Packing Up to Leave the Office on a Friday