Marie, the department manager at Verve, Inc., starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress; share stories of success and failure; and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. What Marie and Jeremy are doing are parts of the observable artifacts component of culture.

Question

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Observable artifacts are the manifestations of an organization's culture that employees can easily see or talk about. They supply the signals that employees interpret to gauge how they should act during the workday. There are six major types of artifacts: symbols, physical structures, language, stories, rituals, and ceremonies.

Marie, the Department Manager at Verve, Inc