County Medical Center has a good track record of treating patients well and discharging them in a timely manner. Then, in the span of one week, twelve patients suffer post-surgical bacterial infections that are resistant to drug treatment. Shortly afterward, the surgical and patient recovery teams gather to discuss the problem. One cardiac surgeon, Yvette, mentions that she read in a medical journal about a simple but effective method of reducing such infections. It involves encouraging and enforcing hand washing before all new patient contact. The key is to post reminders in every patient room and nurse station. There is also a smart phone app that will beep once every five minutes as a backup reminder. The hospital staff agrees to implement the protocol, and six months later the rate of infection has dropped by more than 50 percent. The hospital is striving to create a ________ culture.

Question

Quizplus · Accepted Answer

In the United States, there were more than 2.9 million nonfatal workplace accidents and 3,800 fatal ones in 2015. It's not uncommon for manufacturing or medical companies to go through a string of accidents or injuries that potentially harm their employees. For these organizations, creating a safety culture is of paramount importance. There is a clear difference between organizations in terms of the degree to which safe behaviors at work are viewed as expected and valued. A positive safety culture has been shown to reduce accidents and increase safety-based citizenship behaviors. A safety culture also reduces treatment errors in medical settings.

County Medical Center Has a Good Track Record of Treating