Ted works in his family's bakery business. They supply bread and rolls to neighboring restaurants, and they have their own storefront where they sell breads, rolls, pastries, cookies, and cupcakes. Ted knows he needs to understand more about his customers to anticipate their needs. This is called __________.

Question

Quizplus · Accepted Answer

Customer intimacy refers to the process of understanding and responding to the unique needs, preferences, and behaviors of individual customers. This is important for businesses to build strong relationships with their customers, anticipate their needs, and improve customer satisfaction.

Ted Works in His Family's Bakery Business