Innovation refers to the act of:
A) seeking patent protection for new products.
B) creating new products and processes.
C) measuring time taken for a service to be provided.
D) measuring the output produced by an employee.
E) identifying and satisfying the needs of a customer.

Question

Quizplus · Accepted Answer

Innovation involves the creation of new products and processes. Seeking patent protection for new products is a legal process that may or may not be related to innovation. Measuring time taken for a service to be provided or measuring the output produced by an employee are related to productivity or efficiency, but not necessarily innovation. Identifying and satisfying the needs of a customer is related to marketing and customer service, but not necessarily innovation.

Innovation Refers to the Act Of