Congruence in communication means that what is communicated verbally and nonverbally matches what the person is thinking and feeling.

Question

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Congruence in communication refers to the alignment between what a person says with their tone of voice, body language, and facial expressions. When these different modes of communication are in harmony, the message being conveyed becomes more effective and authentic.

Congruence in Communication Means That What Is Communicated Verbally and Nonverbally