To make reflective responses more effective, one should: (1) repeat back to the other person exactly what they said to indicate you heard them correctly; (2) respond to the personal rather than the impersonal; and (3) respond to expressed feelings before responding to content.
A) Only statement 1 is true.
B) Only statements 1 and 2 are true.
C) Only statements 1 and 3 are true.
D) Only statements 2 and 3 are true.
E) All three statements are true.

Question

Quizplus · Accepted Answer

Reflective responses are more effective when they focus on the personal aspects and feelings expressed by the other person, rather than just repeating what was said or solely addressing the content.

To Make Reflective Responses More Effective, One Should: (1) Repeat