Gehrig is the office manager of a business with 20 employees.He gives the employees their work,attempts to organize them into work teams,provides their employee reviews every quarter,and addresses their personal issues as they relate to the business.Wayne is an employee in Gherig's department.Wayne knows every employee by name.He organizes parties for the staff,collects gifts for families going through difficult times such as illness of a family member,arranges people to take care of personal responsibilities for an employee who is having a baby,and sends flowers to the new parents on behalf of the office.When he asks people to help,they do so willingly.What is Wayne's position in the organization?
A) He has no real position in this business.
B) He is the leader of the formal organization in this business.
C) He is the leader of an informal group in this organization.
D) He is the leader of the informal organization in this business.

Question

Quizplus · Accepted Answer

Wayne's actions suggest that he is leading the informal organization in the business, as he is not given a formal position but is still able to gather support and coordinate actions among his coworkers. He is able to motivate and guide his fellow employees to support each other and work together on projects that benefit the group as a whole, demonstrating informal leadership skills.

Gehrig Is the Office Manager of a Business with 20