If Nordstrom sales associates are there to greet you as soon as you walk through the door, to assist you personally in finding the merchandise you are looking for, and to inform you about the store's events and services, the company is striving to compete on
A) quality.
B) service.
C) promotion.
D) price.
E) distribution.

Question

Quizplus · Accepted Answer

Nordstrom's emphasis on personalized customer service sets them apart from competitors and indicates a focus on competing on superior service.

If Nordstrom Sales Associates Are There to Greet You as Soon