Past customers are usually irritated if a company sends a letter of inquiry trying to re-establish the relationship.

Question

Quizplus · Accepted Answer

This statement is not always true. Some past customers may appreciate a letter of inquiry and see it as a way to re-establish a positive relationship with the company. However, some past customers may be irritated if they feel the letter is spammy or irrelevant to their needs. It ultimately depends on the tone and content of the letter.

Past Customers Are Usually Irritated If a Company Sends a Letter