A claim letter or request for adjustment follows the indirect plan.
Correct Answer:
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Q4: When making direct requests avoid using softening
Q5: In the final section of a request
Q6: Routine requests are structured differently than other
Q7: Because requests for references vouching for a
Q8: A request for specific action or to
Q11: Fortunately,there are only a few types of
Q12: In a claim letter,explain the problem in
Q13: A letter of request closes with a
Q14: If the middle section of your request
Q55: When making a direct request, you should
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