In a bad-news message,you never give the reader any indication that he or she could have received or might someday receive a favourable answer.

Question

Quizplus · Accepted Answer

In a bad-news message, it is often appropriate to imply or suggest that the situation might change in the future, or that the reader might receive a favorable answer under different circumstances, to maintain goodwill and soften the impact of the bad news.

In a Bad-News Message,you Never Give the Reader Any Indication