Only one sales representative can go to the conference in Hawaii,but both Susan and Sean want to go.After much discussion and arguing,they draw straws and Susan gets the trip.This is an example of
A) a win-lose situation.
B) the five-step decision-making process.
C) the best way to deal with a conflict.
D) a lose-lose situation.
E) all of the above.

Question

Quizplus · Accepted Answer

A)Conflict is destructive if it diverts energy from more important issues,destroys the morale of teams or individual team members,or polarizes or divides the team.Destructive conflict can lead to win-lose or lose-lose outcomes,in which one or both sides lose,to the detriment of the entire team.There was no five-step decision making process in this example.It was not an effective way to deal with conflict.Susan "won," so it clearly was not a lose-lose situation.

Only One Sales Representative Can Go to the Conference in Hawaii,but